FREE US Shipping over $119

FREE US Shipping over $119

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Shipping & Returns

All orders ship from Tampa, Florida and arrive domestically within 3-5 business days typically. We use either UPS or USPS depending on the size of your order for shipments within the United States.  

All orders outside of the United States ship with USPS. 

NEW 2021 SHIPPING RATES WITHIN THE CONTIGUOUS UNITED STATES
 
$10.00 to $118.99 shipping and handling is $6.99 for your total order
$119.00 & up gets FREE SHIPPING
  
SHIPPING RATES for ALL OTHER COUNTRIES AND TERRITORIES are based on what is in your cart. You can use the shipping cost calculator in the shopping cart to calculate your shipping cost based on what you have in your cart.
 
CUSTOMS INFORMATION
Customers are sometimes charged duty and taxes by your local government. It is your responsibility to pay them if they are charged. We have no way of knowing weather or not duty and taxes will be charged as it is up to your local government.

Refused Orders
If you place an order and it comes back refused, you will be subject to a 20% restocking charge plus any shipping charges we incur to get the package back.
                                                 
Customer Returned Orders
If you return an order there will be a 20% restocking charge.
Please do not return anything without contacting us first.  
 
WEB SITE ERRORS:
If a website pricing error occurs We reserve the right to cancel orders that were ordered at the incorrect pricing and will provide a full refund. 

 

Any returns must be made within 30 days of the day you receive the package.  Mail back any unwanted/incorrect item(s) for an exchange or refund to: 

Figures Toy Company
12826 Commodity Place
Tampa, FL 33626
 
Please include a brief note instructing us what you would like us to do (refund, exchange, etc).
 
Shipping fees can be refunded when the error is ours (for example: wrong item is sent) but if you simply change your mind on an item, the return shipping is not refundable.  Any returned order is subject to a 20% restocking fee.  
Please do not return anything without contacting us first.  

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